At Hotel The Rising Banaras, we understand that plans can change. Our cancellation policy is designed to provide flexibility while ensuring fair treatment for all our guests. Please review the following details regarding cancellations, modifications, and no-shows.


1. General Cancellation Policy

1.1. Cancellations made 48 hours or more before the check-in date will be eligible for a full refund.
1.2. Cancellations made within 48 hours of the check-in date will incur a cancellation fee equivalent to one night's stay.
1.3. Failure to cancel and a no-show on the check-in date will result in the full booking amount being charged.


2. Non-Refundable Bookings

2.1. Certain promotional or discounted bookings may be marked as non-refundable. In such cases, no refund will be issued for cancellations, regardless of the notice period.
2.2. Modifications to non-refundable bookings may be subject to availability and additional charges.


3. Group Bookings

3.1. For group bookings of 5 or more rooms, cancellations must be made at least 7 days prior to the check-in date to avoid charges.
3.2. Cancellations made within 7 days of the check-in date will be subject to a cancellation fee equivalent to 50% of the total booking amount.


4. Modifications to Reservations

4.1. Changes to your reservation, such as altering dates or room types, are subject to availability.
4.2. Modifications made within 48 hours of the check-in date may incur additional charges or cancellation fees.


5. Refund Process

5.1. Approved refunds will be processed within 7-10 business days via the original payment method.
5.2. Any transaction fees incurred during the booking process are non-refundable.


6. Force Majeure

In cases of unforeseen circumstances such as natural disasters, government-imposed restrictions, or other events beyond our control, cancellation policies may be adjusted at the hotel's discretion.


7. How to Cancel or Modify

7.1. To cancel or modify a booking, please contact us through one of the following methods:

  • Email: info@risingbanaras.com
  • Phone: +91-9005550920
    7.2. Provide your booking confirmation number, name, and dates of stay when requesting a cancellation or modification.

8. Additional Information

8.1. Guests who booked through third-party platforms (e.g., online travel agencies) must follow the cancellation policies specified by those platforms.
8.2. Hotel The Rising Banaras reserves the right to amend this cancellation policy without prior notice.


We appreciate your understanding and look forward to hosting you. For any questions or concerns, please feel free to contact us.

Hotel The Rising Banaras – Flexible Policies for Memorable Stays

Our Customer say About Hotel The Rising Banaras

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"Our stay at The Rising Banaras was more than just a hotel experience; it was a journey of comfort, luxury, and unparalleled hospitality. The seamless blend of exquisite rooms, attentive staff, top-notch amenities, and exceptional culinary offerings created a stay that exceeded our expectations. We left with fond memories and a deep appreciation for the commitment to excellence demonstrated by The Rising Banaras and its dedicated team."

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"Our taste buds were treated to a culinary journey at The Rising Banaras. The hotel's restaurants offered a diverse range of delectable dishes, expertly crafted by talented chefs. Whether it was the sumptuous breakfast buffet or the gourmet dining options for dinner, each meal was a delightful experience. The gastronomic offerings added an extra layer of excellence to our overall stay."

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"The amenities at The Rising Banaras are nothing short of world-class. The hotel offers a range of facilities that cater to every need, from the well-equipped fitness center to the luxurious spa. The attention to detail in providing top-notch amenities truly sets this hotel apart. We especially enjoyed the rooftop pool with breathtaking views – a perfect place to unwind and relax."

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"The warmth and hospitality extended by the staff at The Rising Banaras made our stay truly memorable. From the moment we stepped into the hotel, we were greeted with genuine smiles and a level of service that exceeded our expectations. The staff's attentiveness to our needs and their willingness to go above and beyond made us feel like valued guests, creating an unforgettable experience."

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"Our stay at The Rising Banaras was nothing short of exceptional. The rooms were not only impeccably clean and well-maintained but also exuded a sense of comfort and luxury. The attention to detail in the room decor and furnishings truly made our stay a delightful experience. We felt pampered and relaxed throughout our time at the hotel."

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