At Hotel The Rising Banaras, we understand that plans can change. Our cancellation policy is designed to provide flexibility while ensuring fair treatment for all our guests. Please review the following details regarding cancellations, modifications, and no-shows.
1.1. Cancellations made 48 hours or more before the check-in date will be eligible for a full refund.
1.2. Cancellations made within 48 hours of the check-in date will incur a cancellation fee equivalent to one night's stay.
1.3. Failure to cancel and a no-show on the check-in date will result in the full booking amount being charged.
2.1. Certain promotional or discounted bookings may be marked as non-refundable. In such cases, no refund will be issued for cancellations, regardless of the notice period.
2.2. Modifications to non-refundable bookings may be subject to availability and additional charges.
3.1. For group bookings of 5 or more rooms, cancellations must be made at least 7 days prior to the check-in date to avoid charges.
3.2. Cancellations made within 7 days of the check-in date will be subject to a cancellation fee equivalent to 50% of the total booking amount.
4.1. Changes to your reservation, such as altering dates or room types, are subject to availability.
4.2. Modifications made within 48 hours of the check-in date may incur additional charges or cancellation fees.
5.1. Approved refunds will be processed within 7-10 business days via the original payment method.
5.2. Any transaction fees incurred during the booking process are non-refundable.
In cases of unforeseen circumstances such as natural disasters, government-imposed restrictions, or other events beyond our control, cancellation policies may be adjusted at the hotel's discretion.
7.1. To cancel or modify a booking, please contact us through one of the following methods:
8.1. Guests who booked through third-party platforms (e.g., online travel agencies) must follow the cancellation policies specified by those platforms.
8.2. Hotel The Rising Banaras reserves the right to amend this cancellation policy without prior notice.
We appreciate your understanding and look forward to hosting you. For any questions or concerns, please feel free to contact us.
Hotel The Rising Banaras – Flexible Policies for Memorable Stays
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