At Hotel The Rising Banaras, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect the data you provide to us when you interact with our services. By using our website, making reservations, or staying at our hotel, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
1.1. Personal Information: Name, email address, phone number, address, date of birth, and payment details.
1.2. Reservation Details: Booking dates, room preferences, and special requests.
1.3. Identification Documents: Government-issued ID or passport, as required by law.
1.4. Device Information: IP address, browser type, and usage data when you visit our website.
We use your information for the following purposes:
2.1. To process reservations and provide hotel services.
2.2. To improve customer experience by personalizing your stay.
2.3. To communicate updates, offers, and promotions (with your consent).
2.4. To comply with legal and regulatory obligations.
We may share your information in the following circumstances:
3.1. With Service Providers: To facilitate payment processing, marketing, or IT support.
3.2. With Authorities: As required by law, for purposes such as security checks or tax compliance.
3.3. Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new entity.
We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes:
4.1. Secure payment gateways for online transactions.
4.2. Data encryption and access controls.
4.3. Regular audits to monitor security protocols.
You have the following rights regarding your personal data:
5.1. To access, update, or delete your information by contacting us.
5.2. To withdraw consent for marketing communications at any time.
5.3. To raise concerns about the misuse of your data.
Our website uses cookies to enhance your browsing experience. These cookies help us:
6.1. Understand website traffic and user behavior.
6.2. Remember your preferences for future visits.
You can disable cookies through your browser settings, but this may impact website functionality.
We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law.
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their policies.
We may update this Privacy Policy from time to time. Changes will be posted on our website, and significant updates will be communicated to you directly.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Thank you for trusting Hotel The Rising Banaras with your personal information. Your privacy is our priority!
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