Welcome to Hotel The Rising Banaras! We aim to provide you with a memorable stay. Please read these Terms and Conditions carefully, as they outline the rules and guidelines for using our services and facilities. By making a booking or using our services, you agree to these Terms and Conditions.
1.1. Check-in time is 2:00 PM, and check-out time is 11:00 AM. Early check-in or late check-out requests are subject to availability and may incur additional charges.
1.2. All guests must present a valid government-issued photo ID at the time of check-in.
1.3. The hotel reserves the right to refuse service to anyone who violates these Terms and Conditions or exhibits inappropriate behavior.
2.1. Reservations can be made directly through our website, third-party booking platforms, or via phone.
2.2. A valid credit or debit card is required to confirm a booking.
2.3. Cancellation and modification policies vary by booking type. Please refer to your booking confirmation for details.
3.1. All payments must be made in Indian Rupees (INR).
3.2. Full payment is required upon check-in unless specified otherwise in your booking confirmation.
3.3. Accepted payment methods include cash, credit cards, debit cards, and UPI.
4.1. Cancellations made 48 hours or more before the check-in date will incur no charges unless stated otherwise.
4.2. Cancellations within 48 hours of check-in or no-shows may result in a one-night charge or as per the booking terms.
5.1. Guests are responsible for any damage to hotel property caused during their stay. Repair or replacement costs may be charged accordingly.
5.2. Smoking is prohibited in non-smoking rooms and designated areas. A cleaning fee will be charged for violations.
5.3. Pets are not allowed unless specified in the booking terms.
6.1. Hotel The Rising Banaras is not responsible for the loss or theft of personal belongings. Safes are provided in rooms for guest convenience.
6.2. The hotel is not liable for damages caused by unforeseen circumstances such as natural disasters, power outages, or technical failures.
7.1. The hotel collects guest information solely for booking, communication, and security purposes. Your data will not be shared without consent except as required by law.
8.1. Any disputes arising from your stay will be resolved in accordance with Indian laws. The courts of Varanasi shall have exclusive jurisdiction.
9.1. The hotel reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Contact Us
If you have any questions or require assistance, please contact our front desk or email us at info@risingbanaras.com.
Thank you for choosing Hotel The Rising Banaras. We look forward to hosting you!
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